abc99 Terms & Conditions

1. Introduction & Acceptance

These Terms & Conditions ("Terms") form a legal agreement between the abc99 platform and its users ("you" or "member"). By using the abc99 website, mobile interface, or any related services ("platform"), you confirm that you have read, understood, and agreed to abide by these Terms.

abc99 reserves the right to amend these Terms at any time. Any changes will be published on the platform, and the date of the change will be noted in the "Last Updated" section. Continuing to use the platform after any change means you have accepted the updated Terms.

If you disagree with any term, please stop using the platform and contact the support team to close your account.

2. Eligibility & Account Registration

2.1 Age & Eligibility Requirements

To open an account and use the services at abc99, the following conditions must be met:

• You must be at least 21 years old.
• You must act on your own behalf; managing an account on behalf of someone else is prohibited.
• You must provide genuine, accurate, and complete personal information.
• Only one account per person is permitted.

2.2 Account Registration

The information you provide during registration must be truthful, accurate, current, and complete. Providing false information will result in the immediate closure of the account and any balance may be forfeited.

Once account registration is complete, use the abc99 Login page to access the abc99 platform.

3. Account Security & Safety

It is your own responsibility to ensure the security of your abc99 account. You must comply with the following:

• Keep your password completely confidential and do not share it with any third party.
• Log out properly after each session, especially from shared devices.
• If you notice any unauthorized access or suspicious activity, notify abc99 support immediately.
• You are responsible for all activities carried out using your login credentials.

abc99 uses SSL encryption and modern security technology on its own platform; however, the security of personal devices is the user's own responsibility.

4. Deposit & Withdrawal Rules

4.1 Deposit Rules

The following payment methods are available for depositing funds at abc99:

• bKash
• Nagad
• Rocket (Dutch-Bangla Bank mobile wallet)

The minimum deposit amount is ৳300 for each method. All deposits are processed in Bangladeshi Taka (BDT).

4.2 Withdrawal Rules

Important information regarding withdrawals:

• The minimum withdrawal amount is ৳500 for each method.
• Withdrawal processing typically takes 15 minutes to 2 hours.
• All bonus wagering requirements must be met before submitting a withdrawal request.
• Withdrawals can only be made using the same method used for the deposit, for verification purposes.
• Large withdrawals may be delayed if identity verification has not been completed.

4.3 Transaction Verification

abc99 may request identity verification or additional information for any transaction when necessary. This process is part of fraud prevention and compliance with anti-money laundering regulations. Failure to cooperate with verification may result in the account being restricted.

5. Bonus & Promotion Terms

5.1 Welcome Bonus

New members can receive up to a 120% bonus of up to ৳20,000 on their first deposit. For example:

• Deposit ৳1,000 and receive a ৳1,200 bonus — total balance ৳2,200.
• Deposit ৳34,000 or more and receive the maximum ৳20,000 bonus — total ৳54,000.

5.2 Wagering Requirements

To withdraw winnings from a bonus, you must wager 20 times the bonus amount. Wagering is calculated on the bonus amount only, not on the deposit amount.

5.3 General Bonus Rules

• Each bonus offer may have its own specific terms, which will be stated on the relevant promotion page.
• Claiming multiple bonuses from the same household, the same device, or the same IP address is prohibited.
• If bonus abuse is proven, the bonus will be cancelled and any associated winnings will be forfeited.
• Some games may not contribute fully to bonus wagering.
• Bonus offers are for personal entertainment purposes only, not for professional betting.

5.4 VIP Program

The abc99 VIP program has four tiers, each offering weekly cashback:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

VIP tier progression is based on a member's activity and engagement on the platform. Detailed cashback terms are available on the abc99 platform.

6. Game Rules & Fairness

abc99 is committed to ensuring a fair and transparent gaming environment. The outcomes of all games on the platform are determined impartially and without any bias.

6.1 Validity of Game Results

If a problem occurs mid-game due to a technical error, disconnection, or any other unintentional incident, abc99 will verify the result of that round and, where applicable, refund the bet or confirm the result.

6.2 Sports Betting Rules

The following rules apply in the sports betting section:

• Bets placed before a match begins will be settled at the stated odds.
• If an event is cancelled or postponed, bets will generally be refunded unless specific terms state otherwise.
• In the case of an obvious error in odds, abc99 reserves the right to void the bet.

7. Prohibited Activities

The following activities are strictly prohibited on the abc99 platform:

• Creating multiple accounts or using another person's account.
• Using a false or fake identity to claim bonus benefits.
• Using any software, bot, or automated tool to conduct gaming or betting activities.
• Exploiting game vulnerabilities or technical errors.
• Attempting to hack, spread viruses, or intrude into the platform's systems.
• Money laundering, terrorist financing, or any illegal financial activity.
• Attempting to manipulate or influence game results.
• Redistributing platform content without abc99's prior written permission.

8. Limitation of Liability

abc99 will not be held liable for the following:

• Delays in game or bet processing due to internet disconnection, power outages, or other external causes.
• Security breaches on a member's own device or network.
• Third-party payment processing delays or failures.
• Losses resulting from a member's false information or unauthorized account use.
• Service unavailability during technical maintenance or updates.

abc99 is committed to resolving any operational issues on the platform promptly and takes all fair complaints from members seriously.

9. Intellectual Property & Copyright

All content published on the abc99 platform — such as text, graphics, logos, icons, images, audio clips, and software — is the intellectual property of abc99 or its content providers.

Members may use the platform for personal, non-commercial purposes. The following activities are prohibited without written permission:

• Copying, reprinting, or distributing any content from the platform.
• Imitating or using the abc99 logo or trademarks.
• Collecting information through data mining or scraping tools.
• Analysing or reverse engineering the platform's software.

10. Account Suspension & Closure Policy

10.1 Suspension or Closure by abc99

abc99 may suspend or close any account without prior notice in the following circumstances:

• Violation of any part of these terms and conditions.
• Failure to verify identity or providing false information.
• Suspicious or fraudulent activity.
• Use of multiple accounts.
• In the interest of complying with legal or regulatory requirements.

10.2 Account Closure by Member

You may voluntarily close your account at any time. To do so, contact the support team. Before closing your account, check all pending bonus conditions and withdraw any remaining balance.

11. Privacy & Personal Information

abc99 places great importance on the privacy of members' personal information. The detailed rules for collecting, using, and protecting your personal information are described in our Privacy Policy, which is considered part of these terms and conditions.

abc99 may use member information for the following purposes:

• For operating and improving services.
• For identity verification and fraud prevention.
• For fulfilling legal and regulatory obligations.
• For communicating with abc99 members.

abc99 does not sell or rent member information to any third party, however information may be shared with specific partners for legal requirements or for the purpose of operating the service.

12. Commitment to Responsible Gaming

abc99 gives the highest priority to responsible gaming. Gaming should be enjoyed for entertainment and should never be a cause of financial problems.

If you feel that you are developing an addiction to gambling, visit our Responsible Gaming page and take advantage of self-exclusion or deposit limit options. Contact the support team to learn more about these features.

13. Policy on Changes to Terms and Conditions

abc99 reserves the right to partially or fully amend these terms and conditions at any time. A notice will be posted on the platform before changes take effect.

For significant changes, abc99 will attempt to notify members via their registered email or support channels. However, members are advised to check this page regularly on their own initiative.

Continued use of the platform after updated terms and conditions are published will be considered acceptance of the new terms.

14. Contact & Complaints

If you have any questions, clarifications, or complaints regarding these terms and conditions, contact the abc99 support team through the following:

• Email: [email protected]
• Live Chat: Available 24/7, in Bengali and English

After a complaint is submitted, abc99 will investigate and attempt to provide a resolution as quickly as possible. Please provide as much detail as possible to ensure your complaint is reviewed properly.

For more information about our services, visit our FAQ page.